Where can I send my identity documents?

 In this Article:

• Where can I send my identity documents?
• What is the status of my transfer?
• Can I send money to a company/business?
• Why are you asking me for my information?
• Is Small World safe?

Where can I send my identity documents?

You can upload them on in 'My Documents' on the Website/in the App iOS or Android or send them by email at [email protected].

Important note: Although we will be happy to answer any question via our social networks (Facebook, Instagram), but for security reasons, we advise you to never send any personal information or ID via these channels.

What is the status of my transfer?

You can find out the status of your transfer with the ‘Track My Order’ on our website.

Can I send money to a company/business?

Yes, you absolutely can! Our beneficiaries are divided in three categories:

• Myself: When you want to transfer money between your accounts.
• Someone Else: When you want to transfer money to a friend, family member or coworker.
• Business: When you want to transfer money to a company.

Choose Add new beneficiary option and get started!

Why are you asking me for my information?

We keep you safe always! As a financial services company regulated by the Financial Conduct Authority (FCA) we strictly comply with global compliance and legal laws to prevent fraud and to protect you, your money, and your data. 

*Small World strictly follows the guidelines of General Data Protection Regulation (GDPR) Europe, Data Protection Act UK, and US.

Is Small World safe?

Yes, we work hard to protect your safety and put all possible measures in place to prevent fraud. We are verified by Visa, Mastercard, Maestro, European Payment Institutions Federation (EPIF) and IAMTN.

Want to learn more about types of fraud and how we can fight them together? Read our blog on Fraud Awareness.